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Monday, December 19, 2011

Urgent opening - Google Adword Professionals - vCustomer

Dear Candidate,

This is regarding a Job Opportunity for Google Adwords professionals with vCustomer for one of our prestegious client (Search Engine).
vCustomer Corporation is a leading U.S. based global provider of Customer Care, Call Center, Relay, Directory Assistance and Technology Support Services to Fortune 1000 companies. Headquartered in Kirkland, WA, USA, the company operates facilities in U.S. and India.

We have opening for Google Adword Professionals- Team Leader

Following are the Role & Responsibilities:

* Handling Team of PPC Executives.
* Create and manage AdWords accounts for new advertisers who are acquired by the sales team.
* Provide customer service to a portfolio of Google's advertisers through phone and email, to provide customer satisfaction and escalate issues as appropriate
* Offer solutions to advertiser inquiries to meet customer wait times
* Optimize advertisers' accounts ads and keyword lists to maximize ROI when appropriate
* Identify opportunities to enhance client relationships and grow advertiser performance and investment, including cross selling, to meet revenue targets
* Should be ready to work in a dynamic environment and have the orientation to create new process.
* Proactively give suggestions to improve the processes and grow the portfolio revenue.

Job Location: Mohan Cooperative Industrial Estate, Mathura Road, Delhi.

Job Requirement
* BA/BS degree
* Solid knowledge of Google advertising solutions (AdWords)
* Strong communication skills both verbal and written
* Strong analytical skills
* Previous experience of min. one year in the online advertising industry.
* Client-focused, keen interest in customer interaction & ownership of advertiser's business goals
* GAP certification is a plus
* Competent in MS Word, Excel and PowerPoint skills

Home pickup & Drop will be provided.

You are requested to forward your Resume to
Kindly circulate the mail/Information to your friends incase you are not interested in the same.